The Finance Department of the City of Fort Lupton handles Utility Billing and is responsible for creating new accounts, amending or updating accounts, creating billing notices, monitoring account activity, generating delinquent account notices, making payment arrangements, and determining service disconnections.
To comply with Colorado Revised Statute 24-72-204(IX) the utility billing department will be following the procedures below:
* The identity of anyone asking for account information including account balances and past due balance will be verified by picture ID. Only the person(s) listed on the account as the owners or renters will be given information.
* No information will be given out on the telephone. Please, know your account number and balance when you call.
* Owners must fill out and have notarized the Third Party / New Renter Disclosure Form (PDF) to set up new renters on their utility account.
* Third Party / New Renter Disclosure Form (PDF) will need to be filled out and notarized to grant anyone other than the owner access to account information. Spouses and other family members not listed as owners at the time the account was set up will need to be authorized as a “Third Party” by the owner to receive information including account balances.
Online Utility Payments
Set up auto-pay for the amount of your bill or a fixed amount, make an immediate payment or schedule a payment. Payment methods accepted are Visa, MasterCard, Discover, or check. Online payments are done through Payment Services Network (PSN).
Payment Services Network (PSN)
Payment processing by PSN - You will be taken to a separate site for paying your bill.
View Your Utility Bill
Help keep costs down by receiving your bill online too. You don't have to pay online to be able view your bills online through PSN.
Pay by Phone
Call 1-877-885-7968. Have your utility bill and bank information ready.
If you have received a disconnect notice, your service has been disconnected for non-payment or to make payment arrangements, call the City of Fort Lupton Finance Department at 303-857-6694.